Privacy
Privacy Policy
Effective August 2026
Mercedes Creative LLC (doing business as "Reliquary") ("we," "our," or "us") is a multi-disciplinary tattoo and creative practice in Nashville, Tennessee. This policy describes how we collect, use, and protect personal data in connection with Reliquary and the services offered at reliquaryarchives.com.
Mercedes Creative LLC operates on the Common Garden platform, provided by Common Garden LLC. Common Garden processes personal data on our behalf to deliver the services described here — including contact management, messaging delivery, scheduling, and payments — and is contractually restricted to processing it for those purposes. SMS messages are delivered by Twilio, Inc. as a sub-processor. Platform mechanics not specific to Reliquary — including security practices, international transfers, retention, and cookies — are described in the Common Garden Privacy Policy at https://www.cmngrdn.com/privacy, which is incorporated into this policy by reference.
What we collect
We collect what you give us when you submit a tattoo inquiry or join our audience — your name, email address, and, if you choose to provide it, your mobile number — together with the details you write about the work you have in mind, including any reference images you attach. We also collect basic technical information your browser sends, such as which pages you visit on this site.
We use it to answer your inquiry, book and confirm sessions, send the messages you asked to receive, and keep a record of appointments and aftercare. We do not sell personal data.
SMS and text messaging
This section describes how we handle information tied to text messages. It applies in addition to everything above.
How you opt in
You may opt in to receive SMS messages from Reliquary in four ways. Web form opt-in: by entering your mobile number and checking the dedicated SMS consent checkbox on our signup form. The checkbox is unchecked by default, is never required to submit the form or as a condition of any purchase, and is displayed together with the specific consent language, a link to this Privacy Policy, and a link to our Terms. Keyword opt-in: by texting CONNECT to our published number. You will then receive a confirmation message identifying Reliquary, stating that message frequency varies, stating that message and data rates may apply, and providing HELP and STOP instructions. Written opt-in: by completing a printed consent form in person, which states the message types, that frequency varies, that message and data rates may apply, HELP and STOP instructions, and links to our Terms and this Privacy Policy, and which you sign and date. The signed form is retained. Verbal opt-in: by giving consent in person after a member of staff reads a scripted disclosure covering who is texting you, the message types, how often, that message and data rates may apply, that consent is not required to book, and how to stop. Verbal consent is logged with the date, your name and number, and who took it.
How to get help or opt out
Reply HELP to any message from Reliquary for information about the program and how to reach us. Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, or REVOKE) to stop receiving further SMS messages. You will receive one confirmation of your opt-out, after which no further marketing or transactional SMS will be sent. To resume, reply START or opt in again through the methods above. You may also contact us at contact@mercedescreative.com at any time.
How we share SMS information
Mobile opt-in consent and mobile phone numbers are not shared with third parties or affiliates for marketing or promotional purposes under any circumstances. Mobile numbers and related opt-in information are disclosed only to: Mercedes Creative LLC, so we can send the messages you consented to receive; Common Garden LLC, which operates the platform on our behalf; Twilio, Inc., our SMS provider, contractually restricted to delivering messages and receiving your replies on our behalf; wireless carriers, as necessary to route messages to your device; and authorities where required by law, subpoena, or other legal process.
Record of your consent
When you opt in, we retain a record of the opt-in method, the number provided, the Reliquary audience you joined, the date and time, and the exact consent language you agreed to. We retain it for as long as you remain opted in and for a reasonable period afterward to demonstrate compliance with applicable law and mobile industry standards. Opt-outs are recorded the same way, with the date and time they were processed.
Delivery and eligibility
Messages are sent across major U.S. wireless carriers, including but not limited to AT&T, T-Mobile, Verizon Wireless, Sprint, U.S. Cellular, Boost Mobile, MetroPCS, Cricket, and Virgin Mobile. Carriers are not liable for delayed or undelivered messages, and delivery is outside our control. The SMS program is available only to individuals in the United States who are at least 13 years of age. You represent that you are the subscriber of the number you provide, or are authorized by the subscriber to opt it in. If you stop being the subscriber of a number you opted in with, please notify us at contact@mercedescreative.com so we can remove it.
Your rights
You may ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. You may withdraw consent to marketing messages at any time using the methods above, without affecting the service-related messages tied to a session you have already booked. Write to contact@mercedescreative.com and we will respond within the time applicable law allows.
Changes to this policy
If we change this policy we will update the effective date above. Material changes to how we handle text messages are also reflected in the consent language shown on our forms before you opt in.
Contact
Mercedes Creative LLC — contact@mercedescreative.com