Text messaging
SMS Messaging
How to opt in, what you will receive, and how to stop at any time.
1. Who is texting you
Mercedes Creative LLC (doing business as "Reliquary") ("we," "our," or "us") is a multi-disciplinary tattoo and creative practice in Nashville, Tennessee. This page describes the text messaging program we operate for Reliquary and the services offered at reliquaryarchives.com.
Messages come from (629) 240-3215. This is the only number Reliquary texts from.
2. How to opt in
There are four ways to join. Each asks for your consent separately and explicitly — we never add a number without it. The formal wording is in section 5 below; here is what each one looks like in practice.
On the web
On the inquiry form at reliquaryarchives.com, enter your mobile number and tick the SMS consent box. The box is unchecked by default and is not required to send an inquiry.
By text
Text CONNECT to (629) 240-3215. You will get one confirmation message back. CONNECT, JOIN, START, UNSTOP all work.
On paper
In the studio, you can fill in a printed consent form with your number, a tick box, and your signature. We keep the signed form.
Out loud
In the studio, we can read you the same disclosure and take your consent verbally. We write down the date, your name and number, and who took it.
3. What you will receive
Appointment reminders and day-of confirmations for sessions you have booked, along with booking, reschedule and cancellation notices for those sessions. You will also get occasional studio announcements — new booking openings, flash availability, and art or product drops.
4. How often, and what it costs
Message frequency varies, and depends largely on whether you have a session booked — typically around 2-6 messages per month. Message and data rates may apply. We do not charge for sending or receiving messages, but your mobile carrier may.
5. Consent is never required
You may opt in to receive SMS messages from Reliquary in four ways. Web form opt-in: by entering your mobile number and checking the dedicated SMS consent checkbox on our signup form. The checkbox is unchecked by default, is never required to submit the form or as a condition of any purchase, and is displayed together with the specific consent language, a link to this Privacy Policy, and a link to our Terms. Keyword opt-in: by texting CONNECT to our published number. You will then receive a confirmation message identifying Reliquary, stating that message frequency varies, stating that message and data rates may apply, and providing HELP and STOP instructions. Written opt-in: by completing a printed consent form in person, which states the message types, that frequency varies, that message and data rates may apply, HELP and STOP instructions, and links to our Terms and this Privacy Policy, and which you sign and date. The signed form is retained. Verbal opt-in: by giving consent in person after a member of staff reads a scripted disclosure covering who is texting you, the message types, how often, that message and data rates may apply, that consent is not required to book, and how to stop. Verbal consent is logged with the date, your name and number, and who took it.
Agreeing to marketing messages is never a condition of booking a session or of any purchase. You can decline and still book normally.
6. How to get help, and how to stop
Reply HELP to any message from Reliquary for information about the program and how to reach us. Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, or REVOKE) to stop receiving further SMS messages. You will receive one confirmation of your opt-out, after which no further marketing or transactional SMS will be sent. To resume, reply START or opt in again through the methods above. You may also contact us at contact@mercedescreative.com at any time.
Reply STOP to any message and we stop texting you. Any of these words work the same way: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, REVOKE. Stopping ends every kind of message from us, including appointment reminders — not just the announcements.
Reply HELP for help. If you change your mind, text CONNECT again to start over.
7. Your number is not shared
Mobile opt-in consent and mobile phone numbers are not shared with third parties or affiliates for marketing or promotional purposes under any circumstances.
Mobile opt-in consent and mobile phone numbers are not shared with third parties or affiliates for marketing or promotional purposes under any circumstances. Mobile numbers and related opt-in information are disclosed only to: Mercedes Creative LLC, so we can send the messages you consented to receive; Common Garden LLC, which operates the platform on our behalf; Twilio, Inc., our SMS provider, contractually restricted to delivering messages and receiving your replies on our behalf; wireless carriers, as necessary to route messages to your device; and authorities where required by law, subpoena, or other legal process.
8. Eligibility and delivery
Messages are sent across major U.S. wireless carriers, including but not limited to AT&T, T-Mobile, Verizon Wireless, Sprint, U.S. Cellular, Boost Mobile, MetroPCS, Cricket, and Virgin Mobile. Carriers are not liable for delayed or undelivered messages, and delivery is outside our control. The SMS program is available only to individuals in the United States who are at least 13 years of age. You represent that you are the subscriber of the number you provide, or are authorized by the subscriber to opt it in. If you stop being the subscriber of a number you opted in with, please notify us at contact@mercedescreative.com so we can remove it.
9. More detail
The full terms are in our Terms & Conditions (section 5 covers text messaging), and what we do with your information is in our Privacy Policy.
10. Contact
Mercedes Creative LLC — contact@mercedescreative.com